Legal Disclaimer

Roots operates as a New Zealand-based partnership agency facilitating introductions and collaborations between brands, creators, influencers, and athletes.

Roots acts as an intermediary and coordinator only. While we aim to facilitate high-quality partnerships, we do not guarantee campaign performance, engagement, sales outcomes, audience growth, or financial return.

All partnerships, campaigns, and commercial activities facilitated through Roots are undertaken at the parties’ own risk.

To the maximum extent permitted under New Zealand law, Roots shall not be liable for:

  • Indirect or consequential loss;
  • Loss of profits or revenue;
  • Platform outages or algorithm changes;
  • Third-party conduct;
  • Creator or brand misconduct;
  • Campaign underperformance.

By engaging with Roots, users acknowledge and accept these limitations.

Terms of Service

Effective Date: May 2026

By accessing or using Roots services, website, communications, partnerships, or campaigns, you agree to comply with these Terms of Service.

1. Services

Roots provides creator partnership, campaign facilitation, influencer marketing, and brand connection services within New Zealand.

2. Protected Introductions

Any creator, influencer, athlete, brand, or business introduced through Roots is considered a protected introduction.

Users may not bypass Roots to avoid commissions, fees, or involvement in partnerships introduced by Roots.

3. Payments

All invoices issued by Roots must be paid within the agreed payment timeframe.

Late payments may incur interest charges, recovery costs, and suspension of services.

4. Intellectual Property

All Roots branding, website materials, systems, graphics, and business materials remain the property of Roots unless otherwise agreed in writing.

5. User Conduct

Users agree not to:

  • Provide misleading information;
  • Engage in unlawful conduct;
  • Damage the reputation of Roots;
  • Harass creators, brands, or representatives;
  • Interfere with website functionality or security.

6. No Guarantee

Roots does not guarantee campaign success, audience growth, engagement, sales, or financial performance.

7. Limitation of Liability

To the fullest extent permitted by New Zealand law, Roots shall not be liable for indirect, consequential, or financial damages arising from use of our services.

8. Termination

Roots reserves the right to suspend or terminate services where these Terms are breached or where conduct creates reputational or legal risk.

9. Governing Law

These Terms shall be governed by the laws of New Zealand.

10. Contact

Roots
New Zealand
rootsconnectapp@gmail.com

Roots Partnership Agreement

This Agreement applies to all partnerships, campaigns, collaborations, and introductions facilitated by Roots.

1. Non-Circumvention

Clients, brands, creators, and associated parties agree not to bypass Roots to directly engage with parties introduced by Roots for a period of 24 months.

Any attempt to avoid commissions, fees, or facilitation involvement by Roots may result in legal action and recovery of damages.

2. Confidentiality

All campaign details, pricing, creator information, negotiations, and business processes are confidential.

3. Payment Obligations

All agreed payments must be made within the invoice timeframe specified by Roots.

Overdue payments may incur:

  • Interest charges;
  • Debt recovery costs;
  • Legal enforcement costs.

4. Intellectual Property

Roots retains ownership of its systems, branding, documentation, and operational materials.

Creators retain ownership of original content unless otherwise agreed in writing.

5. Limitation of Liability

Roots shall not be liable for:

  • Campaign underperformance;
  • Platform issues;
  • Algorithm changes;
  • Third-party actions;
  • Indirect financial losses.

6. Termination

Roots may terminate partnerships immediately where:

  • Payments are overdue;
  • Terms are breached;
  • Conduct creates legal or reputational risk.

7. Governing Law

This Agreement shall be governed by the laws of New Zealand.